It's worth mentioning that your processor Intel® Core™ i7-8550U Processor supports as max resolution (HDMI 1.4) and Max Resolution (DP) based on our website and processor specs however some system manufacturers might limit their ports since they customize their systems.
#FOTOGENIC MAX RESOLUTION DRIVERS#
Has this ever worked without any issues with old drivers provided by the system manufacturer? - description below I recently done may drivers installation and made some progress. If the older system works fine with that resolution it could be related to customizations performed by the system manufacturer on hardware/drivers that allow to get it.Īlso, we recommend to perform straight connections like HDMI to HDMI or DP to DP (Without adapters, docking station) because we cannot test all of them, so we cannot guarantee that these are going to work properly. It's worth mentioning that your processor Intel® Core™ i7-8550U Processor supports as max resolution (HDMI 1.4) and Max Resolution (DP) based on our website and processor specs however some system manufacturers might limit their ports since they customize their systems. Has this ever worked without any issues with old drivers provided by the system manufacturer? Please connect the monitor that supports 5120x1440 resolution and generate the following report: Thank you for posting on the Intel® communities.
#FOTOGENIC MAX RESOLUTION DRIVER#
very sad that these guides come from a user not from the vendor which should apply settings in driver pack and not make users search for some external tools! As I mentioned before, and would stress again.
New resolution will be available in the Windows. Final OK on the main screen to apply changes and restart. Also you might want to change refresh rate (tested and works 59Hz and 70Hz res: 5120x1440 on uhd 620 but of course it will depend on your monitor) and check box called "native" (it will make new resolution "reccomended" in Windows)Īfter edit, select OK 3 times to shut all windows. just edit "active" line which represents resolution. A screen with loads of parameters will appear. from the type dropdown list: DisplayID, then "Add" (on the bottom - left of the window) and select "Detailed resolutions" in the extension blocks section (one on the bottom) edit first "Default extension block" select your wide monitor from the top dropdown list Now after running the tool in administrator mode you need to: So in order to make high res available, one tool is needed: Custom resolution utility (CRU.exe)
It's a pity that Intel support/driver package developers cannot make things right - users must. The hardware is able to sustain 5120x1440 on uhd 620, with direct connection or even through old docking station. I can also confirm that the fault is in the Intel supplied drivers / resolution definitions. After months of testing multiple drivers and searching I finally got the resolutions right and it works on all new drivers from intel. Is there any special driver I should apply or anything else I could do It surely works (a and b cases) but its not stable (changes after restart) Please advise what to do in order to get stable 5120x1440 resolution. Disconnecting Ultraslim dock and connecting it again causes 5120x1440 to be visible again.įor c: resolutions up to 3840x1080 are available, and additionally 3840x2160 which is incorrect for this monitor (it works on 30hz but the display is 'flattened') after restart, resolution is reset to 640x480 and no other resolution is visible in the setting panel. However this works only to the restart moment. Inf file from the monitor vendor is applied in the systemįor b and a: The target resolution is sometimes visible for choosing and after applying the change, resolution works. Ultraslim dock has the newest firmware applied (SP79015) version 2.33 igfx_win10_100.7870 - Intel newest drivers sp99907 original newest HP video drivers for UHD 620
#FOTOGENIC MAX RESOLUTION PC#
I have tried multiple connection options:Ī) PC HDMI out port -> 499p9h HDMI to HDMI cableī) Ultraslim dock DP out port -> 499p9h DP to DP cableĬ) Ultraslim dock DP out port -> 499p9h HDMI with DP to HDMI cable I have a 850 g5 laptop with UHD 620 video card and a problem with connecting it to 499p9h Phillips Brillance 49 inch monitor which uses 5120x1440 resolution.
0 kommentar(er)
